The age of catastrophe
Hoping for just one or two climate disasters a year is no longer tenable, and the insurance industry needs a new model to combat a continual state of weather damage.
Insurance Business Magazine April 2021
What do you get if you think like an insurer, deliver like a builder and put yourself in the shoes of the insured? The best possible outcome for a property claimant, say Construct Services’ Darren Trott and Aeron Rowe
The Venture Magazine April 2021
Created to serve Australia’s property insurance industry, Construct Services is attuned to the professional and personal implications of loss. Striking the ideal balance between meeting insurers’ business objectives and the needs and concerns of their claimants requires exceptional responsiveness, flexibility, and expertise, which the Wangara-based builder delivers on all counts.
"For Every damaged home, there's a family or a story behind that"
Scott Cooper (pictured) is only on his fifth week at insurance repair specialist Construct Services, and already the newly hired catastrophe & events manager has imbibed the company’s ‘we look after people, not just claims’ philosophy.
Speaking with Insurance Business, the Zurich and Suncorp alumnus said of his career shift: “It’s been a really interesting transition from working in a major insurer to coming to this side of the fence and looking at working in a supplier relationship back to those insurers now.”
Construct Services at the UAC Expo March 2021
Construct Services' sales team - Dee Johnston - Client Manager, Darren Trott - National Manager Clients and Relationships and Monique McKinery-Yates - Business Development Manager present at the Sydney UAC Expo.
Construct Services reveals ambitious plan to double in size
“I’m a passionate customer-centricity advocate and when I left the industry a few years ago, I felt like I was screaming from the top of the mountain asking for change in how we deal with customers, saying we needed to be more empathetic,”
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